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My Technical Support Privacy Policy

This privacy policy discloses the data collection & use practices of consumer software international, for its software My Technical Support LLC in connection with the My Technical Support LLC Web site (the "Web Site") and all associated My Technical Support LLC services (the " My Technical Support LLC").

My Technical Support LLC will not directly inform you of any changes to the privacy policy which involve use of your personal information. If at any time you are unsatisfied with our service to you or are in disagreement with our terms & conditions or privacy policy, you reserve the option to Opt-out of our website & future communication.

What Information We Collect/How We Use It.

We store and use the information you give us in accordance with the terms of this Policy. Our registration form (or registration information you provide our marketing partners if you joined My Technical Support LLC though one of our partners) requests that you provide certain contact and profile information. That information includes but may not be limited to: name, address, email address, phone number, gender and birth date.

In addition, we might receive information about you from outside sources and add it to your My Technical Support LLC membership information. We do this to improve personalization of our services (for example, providing better newsletter content, advertising that we think will interest you).

We also may collect information such as the identification of the server your personal computer is logged onto and whether you opened a My Technical Support LLC email delivered to you. We also may compare our user list to lists received from other companies, in an effort to avoid sending identical messages to our members. You can add & modify the information you have provided by sending an email to with your requested changes.

When you submit personal information, it is kept in a secure database to ensure that is not subject to any unauthorized data usage.

We use all this information in three ways:

  • To provide you with personalized information via electronic delivery, telemarketing. These may include personalized offers from 3rd party sources.
  • To send you targeted advertising via electronic delivery and/or direct mail.
  • To contact you for feedback and surveys via electronic delivery and/or direct mail.
  • To send you general and administrative information about My Technical Support LLC via electronic delivery and/or direct mail. and
  • To provide your contact information to My Technical Support LLCmarketing partners whose offer(s) you have selected to receive in order for them to send you special offers via electronic delivery, telemarketing and direct mail.

Use of Personal Information

We may share non-personal, summary information regarding its users with partners or other third parties. However, any personal customer's information provided for partners or third parties under contract with My Technical Support LLC, shall be used only to perform or complete a necessary transaction or function related to the client's purchase. These transactions or functions shall be in accordance with the terms of this Privacy Policy Statement. In some cases, My Technical Support LLC, may use a visitor's personal information to understand overall patterns for web site usage, to contact the user for clarification on inaccurate information, or to follow up on a customer service issue.


We employ other companies and individuals to perform certain functions on our behalf. For Examples include sending direct and electronic mail, removing duplicate information from user lists, analyzing data, and providing marketing analysis. These agents have access to member personal information as needed to perform their functions for My Technical Support LLC.

Third-party Advertising

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like to be removed from any 3rd party advertising and solicitation through email, telemarketing, or direct mail please send your request to and enter the email address you would like removed.


We use cookies to, among other things, save your password so you don't have to re-enter it every time you visit the My Technical Support LLC, Website and to deliver personalized content. Many Web browsers are automatically set to accept cookies. You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your Desktop/Laptop. Please note, however, that rejecting cookies while visiting the My Technical Support LLC Website may result in certain parts of the My Technical Support LLC Web Site not operating correctly or as efficiently as if they were allowed. For example, if you are a My Technical Support LLC member, you may need to enter your username and password each time you visit the My Technical Support LLC Website. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Email Links

In some instances we may include certain links in our emails that will allow us to monitor whether you access specific content or advertisements contained in that email. When you click on one of these links, we will record that click and certain activities on the Web page associated with that link. We may use this information for many purposes, such as to conduct internal research on our customer`s demographics, interests, and behavior in and to our email advertisements and content, and to better understand and serve you.


My Technical Support LLC may disclose information about you and your use of the My Technical Support LLC Website and the My Technical Support LLC Services if My Technical Support LLC believes such disclosure is reasonably important:

  1. To comply with the law or legal process
  2.  To protect or defend the rights or property of My Technical Support LLC or others
  3. To enforce the My Technical Support LLC  Terms and Conditions or this Privacy Policy; and
  4. To respond to claims that the content(s) of a communication violates the rights of another.

In addition My Technical Support LLC may share or transfer information about you and that you provide to My Technical Support LLC, to one or more third party entities pursuant to a sale, merger, assignment, joint venture or other transfer or disposition of a portion, or all of, the assets or stock of My Technical Support LLC or its affiliated entities, or as otherwise provided hereto.


We periodically prepare analyses and reports reflecting visitor and member use of the My Technical Support LLC Web Site and My Technical Support LLC service for our internal use as well as for a limited number of our small business partners. These reports include aggregate (non-personal) information about My Technical Support LLC members, and in sure instances, visitors to the My Technical Support LLC Web Site. The information in these reports will not identify you personally. Our small business partners who have access to these reports will unable to contact you from the information contained in the reports.


The My Technical Support LLC Website, as well as the electronic messages sent as part of the My Technical Support LLC service, may contain links to other sites or services. My Technical Support LLC is not responsible for the privacy practices or the content of such third party sites. If you have any doubt about the privacy policy of those other sites, please contact them directly.


To have all of your individually identifiable information removed from our database, send an email request to and we will be happy to delete such information after we receive a request to that effect. Please be advised that by requesting that your data be removed from our database, you will be unsubscribed from the My Technical Support LLC Service.


My Technical Support LLC may revise this Policy from time to time and at any time in the future to :

  1. Improve or modify the My Technical Support LLC Service
  2. Reflect future developments in My Technical Support LLC data information gathering, storing and release practices
  3. Comply with applicable laws, and
  4. Reflect changes in My Technical Support LLC business structure. Depending on the nature of the change, we will notify customer by email (to the current email address on file) and/or placing a notice on the My Technical Support LLC Website.

If you do not accept the terms of this Policy, we ask that you do not register with My Technical Support, or with any of our promotional partners.

Contact Us

My Technical Support LLC is presented by Consumer Software International.
If you have any doubts about this privacy statement, the practices of this site, or your dealings with this Website, you can contact:

My Technical Support LLC

43 Louis Drive, Melville, NY 11747 USA

My Technical Support Technicians are ready to fix your computer today
[Toll Free : 800-920-2270 ]